Stage 5 · Pressure / Work · Premium

Three-step instructions

Break complex instructions into a confirmation.

Before the call

Pressure / Work

Break complex instructions into a confirmation.

The caller gives three actions in one sentence.

Listen

Call • line 1 of 81 / 8

Audio for this stage is not installed yet. Use the call text to practice.

Caller

When you arrive, park in visitor parking, check in at security, and then go to the second-floor training room.

You

Let me repeat that: park in visitor parking, check in at security, then go to the second-floor training room.

Caller

Exactly.

You

Do I need to show ID at security?

Caller

Yes, bring photo ID.

You

Okay. I’ll bring photo ID too.

Caller

Great. That’s everything.

You

Perfect. I have the steps.

Practice line by line

Listen. Repeat it out loud. Swipe for the next line.

1 of 8
Caller

When you arrive, park in visitor parking, check in at security, and then go to the second-floor training room.

Key phrases

Build the Phrase

Tap the words in order.

Tap the words in order.

Tap the words in order.

Tap the words in order.

Practice your answer

Say your answer out loud before you reveal it.

1 / 4

Caller

When you arrive, park in visitor parking, check in at security, and then go to the second-floor training room.

Your turn

Say your answer out loud before you reveal it.

Try a variation

  • Three steps for a clinic test.
  • Three steps for picking up an order.

Call Challenge

Repeat a three-step instruction in the same order and add one clarification question.

Now try the call with less help.

Call complete

Next Call

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