
Stage 4 · B1 · Premium
Call Back & Follow Up
Return missed calls, leave voicemail, follow up on applications, confirm or reschedule appointments, and handle common service callbacks.
Listen repeatedly until the words feel familiar. Repeat useful answers until they come naturally.
Stop missing important calls. Learn how to answer, ask for details, take messages, and call back in English.
10 calls in this stage.
PC4-01 · PremiumReturn a recruiter’s missed call
Reach the recruiter or leave a clear reason for calling.
Call 01
PC4-02 · PremiumLeave a voicemail
Leave a short voicemail with name, reason, and callback number.
Call 02





PC4-09 · PremiumInsurance or service callback
Return a call and use a claim or reference number.
Call 09
PC4-10 · PremiumDelivery or service appointment
Confirm a delivery window and access instructions.
Call 10