Stage 2 · A2–B1 · Premium
Understand the Details
Catch and confirm names, spelling, numbers, email, addresses, dates, times, reference numbers, and multiple details.
Listen repeatedly until the words feel familiar. Repeat useful answers until they come naturally.
Understand the caller. Buy time. Respond clearly. A premium course for ESL learners who want real phone confidence.
10 calls in this stage.
PC2-01 · PremiumConfirm the position and requisition
Match the job title and reference number to your application.
Call 01- PC2-02 · Premium
Spell your name for the application
Clarify legal-name spelling without losing track of the call.
Call 02 
PC2-03 · PremiumConfirm a phone number and extension
Catch phone digits and an extension accurately.
Call 03
PC2-04 · PremiumUnderstand an email address
Recognize the at sign, dots, and spoken email details.
Call 04
PC2-05 · PremiumConvert an interview time zone
Confirm interview date, time zone, and local start time.
Call 05
PC2-06 · PremiumFind the interview location
Confirm building, floor, and check-in instructions.
Call 06
PC2-07 · PremiumGet the video interview link
Check the platform, meeting link, and backup plan.
Call 07
PC2-08 · PremiumUnderstand the shift schedule
Clarify shift pattern, hours, and advance scheduling.
Call 08
PC2-09 · PremiumUnderstand the pay range and benefits
Understand the advertised wage range, difference between posted and final offered rate, benefits, pay frequency, and next steps.
Call 09
PC2-10 · PremiumConfirm all interview details
Check the job title, interview format, Eastern/Pacific conversion, fallback contact and final email confirmation.
Call 10