Stage 1 · Work · Premium
I didn’t catch the company
Review the full call after listening.
Use the transcript to check what you heard, confirm the meaning, and learn the wording.
This is Daniel calling from West Coast Property Services.
Hi Daniel. Sorry, which company are you calling from?
West Coast Property Services.
Thank you. Could you say that one more time slowly?
West Coast Property Services.
Got it. Thank you.
I’m calling about your maintenance request.
Okay, yes. I know which request you mean.
Question 1 of 8
Which company is Daniel calling from?
Choose an answer.
Question 2 of 8
What does the learner understand before asking about the company?
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Question 3 of 8
What does the learner first ask about the company?
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Question 4 of 8
Why does the learner ask Daniel to speak slowly?
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Question 5 of 8
How many times is the full company name said in the call?
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Question 6 of 8
What is Daniel calling about?
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Question 7 of 8
Which detail does Daniel NOT give?
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Question 8 of 8
What does the learner confirm at the end?
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Quiz Score
—
- Correct
- 0
- Minor mistakes
- 0
- Needs practice
- 0
- Completed
- 0 / 0
Phrase Recall
Phrase 1
A caller introduces themselves and their company.
Choose the missing phrase.
Choose an answer.
Phrase 2
Greet the caller by name.
Choose the missing phrase.
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Phrase 3
Ask which company the caller represents.
Choose the missing phrase.
Choose an answer.
Phrase 4
Politely request another, slower repetition.
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Phrase 5
Show that you now understand.
Choose the missing phrase.
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Phrase 6
Thank the caller.
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Phrase 7
Explain that you are calling about a maintenance issue.
Choose the missing phrase.
Choose an answer.
Phrase 8
Confirm that you recognize the request.
Choose the missing phrase.
Choose an answer.
Build the Phrase
Build 1
Tap the words in order.
Correct
Build 2
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Correct
Build 3
Tap the words in order.
Correct
Build 4
Tap the words in order.
Correct
Build 5
Tap the words in order.
Correct
Phrases Score
—
- Correct
- 0
- Minor mistakes
- 0
- Needs practice
- 0
- Completed
- 0 / 0
Grammar
Grammar 1 of 4
Hi Daniel. Sorry, company are you calling ?
Gap 1
Gap 2
Grammar 2 of 4
Thank you. you say that ?
Gap 1
Gap 2
Gap 3
Grammar 3 of 4
I’m your request.
Gap 1
Gap 2
Gap 3
Grammar 4 of 4
Okay, yes. I request you .
Gap 1
Gap 2
Gap 3
Grammar Score
—
- Correct
- 0
- Minor mistakes
- 0
- Needs practice
- 0
- Completed
- 0 / 0
Repeat & Remember
Listen again and rebuild the English from memory. Type what you hear, fill in missing words, and put the sentence back together.
Micro-Dictation
Listen & type 1 of 4
Listen and type the sentence you hear.
Listen & type 2 of 4
Listen and type the sentence you hear.
Listen & type 3 of 4
Listen and type the sentence you hear.
Listen & type 4 of 4
Listen and type the sentence you hear.
Fill the Missing Words
Choose the missing words from memory.
Fill 1 of 4
This is Daniel calling from .
Blank 1
Fill 2 of 4
Thank you. Could you say that slowly?
Blank 1
Fill 3 of 4
I’m calling about your request.
Blank 1
Fill 4 of 4
Okay, yes. I know you mean.
Blank 1
Rebuild the Sentence
Put the sentence back together from memory.
Tap the chunks in the correct order.
Rebuild 1 of 4
Tap the chunks in the correct order.
Rebuild 2 of 4
Tap the chunks in the correct order.
Rebuild 3 of 4
Tap the chunks in the correct order.
Rebuild 4 of 4
Tap the chunks in the correct order.