Stage 1 · Everyday / Work · Premium
I didn’t catch your name
Review the full call after listening.
Use the transcript to check what you heard, confirm the meaning, and learn the wording.
Hi, this is Marisol from Greenway Dental.
Sorry, I didn’t catch your name. Could you repeat it, please?
Of course. It’s Marisol.
Thank you. Marisol, right?
Yes, that’s right.
Great. How can I help you?
I’m calling to confirm an appointment.
Okay, I’m ready.
Question 1 of 8
Where is Marisol calling from?
Choose an answer.
Question 2 of 8
Why does the learner ask Marisol to repeat her name?
Choose an answer.
Question 3 of 8
Which line politely asks the caller to say her name again?
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Question 4 of 8
How does the learner check that the name was heard correctly?
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Question 5 of 8
What does Marisol say after the learner checks her name?
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Question 6 of 8
What does the learner do after the name is confirmed?
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Question 7 of 8
Why is Marisol calling?
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Question 8 of 8
What does “Okay, I’m ready” mean in this call?
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Quiz Score
—
- Correct
- 0
- Minor mistakes
- 0
- Needs practice
- 0
- Completed
- 0 / 0
Phrase Recall
Phrase 1
Hi, from Greenway Dental.
Choose the missing phrase.
Choose an answer.
Phrase 2
Sorry, your name.
Choose the missing phrase.
Choose an answer.
Phrase 3
it, please?
Choose the missing phrase.
Choose an answer.
Phrase 4
Of course. Marisol.
Choose the missing phrase.
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Phrase 5
Thank you. Marisol, ?
Choose the missing phrase.
Choose an answer.
Phrase 6
Great. you?
Choose the missing phrase.
Choose an answer.
Phrase 7
I’m calling to an appointment.
Choose the missing phrase.
Choose an answer.
Phrase 8
Okay, .
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Choose an answer.
Build the Phrase
Build 1
Tap the words in order.
Correct
Build 2
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Correct
Build 3
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Correct
Build 4
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Correct
Build 5
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Correct
Phrases Score
—
- Correct
- 0
- Minor mistakes
- 0
- Needs practice
- 0
- Completed
- 0 / 0
Grammar
Grammar 1 of 4
Hi, this Marisol from Greenway Dental.
Gap 1
Grammar 2 of 4
Sorry, I your name. you it, please?
Gap 1
Gap 2
Gap 3
Gap 4
Grammar 3 of 4
Great. How I you?
Gap 1
Gap 2
Grammar 4 of 4
I’m to an appointment.
Gap 1
Gap 2
Grammar Score
—
- Correct
- 0
- Minor mistakes
- 0
- Needs practice
- 0
- Completed
- 0 / 0
Repeat & Remember
Listen again and rebuild the English from memory. Type what you hear, fill in missing words, and put the sentence back together.
Micro-Dictation
Listen & type 1 of 4
Listen and type the sentence you hear.
Listen & type 2 of 4
Listen and type the sentence you hear.
Listen & type 3 of 4
Listen and type the sentence you hear.
Listen & type 4 of 4
Listen and type the sentence you hear.
Fill the Missing Words
Choose the missing words from memory.
Fill 1 of 4
Hi, this is from Greenway Dental.
Blank 1
Fill 2 of 4
Sorry, I didn’t your name. Could you it, please?
Blank 1
Blank 2
Fill 3 of 4
Great. How can I you?
Blank 1
Fill 4 of 4
I’m calling to an .
Blank 1
Blank 2
Rebuild the Sentence
Put the sentence back together from memory.
Tap the chunks in the correct order.
Rebuild 1 of 4
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Rebuild 2 of 4
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Rebuild 3 of 4
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Rebuild 4 of 4
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