Stage 1 · Everyday · Premium

One moment, please

Buy a few seconds to move somewhere quiet or find information.

Call • line 1 of 8

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Phrase Recall

Phrase 1

Ask the other person to confirm the appointment number.

Choose the missing phrase.

Can you confirm your appointment number?Great. What’s the number?Thank you. I found your file.

Phrase 2

Ask for a short pause while you look for the information.

Choose the missing phrase.

One moment, please. Let me find it.Thanks. I have it now.I don’t have that information.

Phrase 3

Tell the other person they can wait.

Choose the missing phrase.

Sure, take your time.Thank you. I found your file.Please hurry.

Phrase 4

Return to the call after finding the information.

Choose the missing phrase.

Thanks. I have it now.Perfect.I still cannot find it.

Phrase 5

Ask for the appointment number.

Choose the missing phrase.

Great. What’s the number?Can you confirm your appointment number?What’s your address?

Phrase 6

Give the appointment number in spoken digits.

Choose the missing phrase.

It’s four eight two seven one.It’s four eight two nine one.It’s five eight two seven one.

Phrase 7

Confirm that you found the file.

Choose the missing phrase.

Thank you. I found your file.Sure, take your time.Thank you. I found your email.

Phrase 8

Close the call after the file is found.

Choose the missing phrase.

Perfect.Thanks. I have it now.Sure, take your time.

Build the Phrase

Build 1

Tap the words in order.

Build 2

Tap the words in order.

Build 3

Tap the words in order.

Build 4

Tap the words in order.

Build 5

Tap the words in order.

Next: Grammar →

Phrases Score

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Complete an exercise to see your score.

Correct: 0
Minor mistakes: 0
Needs practice: 0
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One moment, please

Review the full call after listening.

What does the caller ask the learner to confirm?

What does the learner say first?

How does the caller respond to the pause?

What does the learner say after finding the information?

What does the caller ask next?

What number does the learner give?

What does the caller say after hearing the number?

Which detail is NOT given in this call?

Quiz Score

Phrase Recall

Ask the other person to confirm the appointment number.

Ask for a short pause while you look for the information.

Tell the other person they can wait.

Return to the call after finding the information.

Ask for the appointment number.

Give the appointment number in spoken digits.

Confirm that you found the file.

Close the call after the file is found.

Build the Phrase

Phrases Score

Grammar

Grammar Score

Repeat & Remember

Micro-Dictation

Fill the Missing Words

Rebuild the Sentence

Repeat Score

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