Stage 1 · Work · Premium
Return a missed call
Review the full call after listening.
Use the transcript to check what you heard, confirm the meaning, and memorize the wording.
Hello, this is Alex. I’m returning a missed call from this number.
Hi Alex. This is Kevin from Cityline Services.
Hi Kevin. Thanks for getting back to me.
I called about the application you sent us.
Yes, thank you. I’m glad I reached you.
Do you have a few minutes now?
Yes, I do.
Great. Let’s go through a few questions.
Question 1 of 8
Who is returning the missed call?
Choose an answer.
Question 2 of 8
What does Alex say they are doing?
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Question 3 of 8
Who answers the call?
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Question 4 of 8
What does Alex thank Kevin for?
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Question 5 of 8
Why did Kevin originally call?
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Question 6 of 8
What does Alex say after learning why Kevin called?
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Question 7 of 8
What does Kevin ask next?
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Question 8 of 8
Which detail is NOT given in this call?
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Quiz Score
—
- Correct
- 0
- Minor mistakes
- 0
- Needs practice
- 0
- Completed
- 0 / 0
Phrase Recall
Phrase 1
Identify yourself and say you are returning a missed call.
Choose the missing phrase.
Choose an answer.
Phrase 2
Identify yourself and your company.
Choose the missing phrase.
Choose an answer.
Phrase 3
Thank the other person for getting back to you.
Choose the missing phrase.
Choose an answer.
Phrase 4
Explain that you called about the application.
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Phrase 5
Confirm you are glad you reached the other person.
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Phrase 6
Ask if they have a few minutes now.
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Choose an answer.
Phrase 7
Confirm that you have a few minutes.
Choose the missing phrase.
Choose an answer.
Phrase 8
Start going through a few questions.
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Build the Phrase
Build 1
Tap the words in order.
Correct
Build 2
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Correct
Build 3
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Correct
Build 4
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Correct
Build 5
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Correct
Phrases Score
—
- Correct
- 0
- Minor mistakes
- 0
- Needs practice
- 0
- Completed
- 0 / 0
Grammar
Grammar 1 of 4
Hello, this is . I’m returning a missed call from this .
Gap 1
Gap 2
Grammar 2 of 4
Hi Kevin. Thanks for back to .
Gap 1
Gap 2
Grammar 3 of 4
I called about the you us.
Gap 1
Gap 2
Grammar 4 of 4
Do you have a now?
Gap 1
Gap 2
Grammar Score
—
- Correct
- 0
- Minor mistakes
- 0
- Needs practice
- 0
- Completed
- 0 / 0
Repeat & Remember
Listen again and rebuild the English from memory. Type what you hear, fill in missing words, and put the sentence back together.
Micro-Dictation
Listen & type 1 of 4
Listen and type the sentence you hear.
Listen & type 2 of 4
Listen and type the sentence you hear.
Listen & type 3 of 4
Listen and type the sentence you hear.
Listen & type 4 of 4
Listen and type the sentence you hear.
Fill the Missing Words
Choose the missing words from memory.
Fill 1 of 4
Hello, this is Alex. I’m returning .
Blank 1
Fill 2 of 4
Hi Alex. This is .
Blank 1
Fill 3 of 4
I called about .
Blank 1
Fill 4 of 4
Great. Let’s go through .
Blank 1
Rebuild the Sentence
Put the sentence back together from memory.
Tap the chunks in the correct order.
Rebuild 1 of 4
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Rebuild 2 of 4
Tap the chunks in the correct order.
Rebuild 3 of 4
Tap the chunks in the correct order.
Rebuild 4 of 4
Tap the chunks in the correct order.