Stage 5 · Pressure / Clinic · Premium

Unfamiliar accent: clinic call

Use confirmation language instead of guessing.

Before the call

Pressure / Clinic

Use confirmation language instead of guessing.

The caller’s accent is unfamiliar to you. Focus on key details, not every word.

Listen

Call • line 1 of 81 / 8

Audio for this stage is not installed yet. Use the call text to practice.

Caller

Hello, I’m calling from the diagnostic clinic about your ultrasound booking.

You

Hello. Sorry, did you say the diagnostic clinic?

Caller

Yes, that’s right. Your ultrasound is booked for Wednesday.

You

Wednesday. Could you repeat the time, please?

Caller

Nine forty-five in the morning.

You

Nine forty-five A.M. on Wednesday, correct?

Caller

Correct. Please arrive fifteen minutes early.

You

Okay. I’ll arrive by nine thirty.

Practice line by line

Listen. Repeat it out loud. Swipe for the next line.

1 of 8
Caller

Hello, I’m calling from the diagnostic clinic about your ultrasound booking.

Key phrases

Build the Phrase

Tap the words in order.

Tap the words in order.

Tap the words in order.

Tap the words in order.

Practice your answer

Say your answer out loud before you reveal it.

1 / 4

Caller

Hello, I’m calling from the diagnostic clinic about your ultrasound booking.

Your turn

Say your answer out loud before you reveal it.

Try a variation

  • The clinic name is difficult to catch.
  • You need the caller to spell a doctor’s last name.

Call Challenge

Confirm only the key facts you need instead of asking the caller to repeat the entire call.

Now try the call with less help.

Call complete

Next Call

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