Stage 5 · Pressure / Work · Premium

Urgent schedule change

Respond to a same-day change without agreeing too quickly.

Before the call

Pressure / Work

Respond to a same-day change without agreeing too quickly.

Your employer asks you to change a shift at short notice.

Listen

Call • line 1 of 81 / 8

Audio for this stage is not installed yet. Use the call text to practice.

Caller

We had a call-out. Can you start at four instead of six today?

You

Let me check. You need me at four today, correct?

Caller

Yes, if you can make it.

You

I need a minute to check transportation. Can I call you back in five minutes?

Caller

Yes, that’s fine.

You

Great. I’ll check and call you back within five minutes.

Caller

Thank you.

You

You’re welcome. I’ll speak with you shortly.

Practice line by line

Listen. Repeat it out loud. Swipe for the next line.

1 of 8
Caller

We had a call-out. Can you start at four instead of six today?

Key phrases

Build the Phrase

Tap the words in order.

Tap the words in order.

Tap the words in order.

Tap the words in order.

Practice your answer

Say your answer out loud before you reveal it.

1 / 4

Caller

We had a call-out. Can you start at four instead of six today?

Your turn

Say your answer out loud before you reveal it.

Try a variation

  • The change is to a different location.
  • The employer asks you to stay late instead.

Call Challenge

Do not say yes before checking. Confirm the request and buy a few minutes.

Now try the call with less help.

Call complete

Next Call

Privacy choices

Optional analytics

Analytics helps us understand page and learning-feature use. It is optional, and advertising storage stays off.

Current choice: Not chosen

Read the website privacy notice