Stage 5 · Pressure / Service · Premium
Background noise
Before the call
Pressure / Service
You answer in a noisy place and cannot hear the caller well.
Listen
Audio for this stage is not installed yet. Use the call text to practice.
Hi, this is the service technician. I’m about ten minutes away.
Sorry, it’s noisy here. One moment while I move somewhere quieter.
Sure.
Okay, I can hear you better now. You said you’re ten minutes away?
Yes, about ten minutes.
Great. I’ll meet you at the front entrance.
Perfect. I’ll call again when I arrive.
Sounds good.
Practice line by line
Listen. Repeat it out loud. Swipe for the next line.
Hi, this is the service technician. I’m about ten minutes away.
Key phrases
Build the Phrase
Tap the words in order.
Correct
Tap the words in order.
Correct
Tap the words in order.
Correct
Tap the words in order.
Correct
Practice your answer
Say your answer out loud before you reveal it.
Caller
Hi, this is the service technician. I’m about ten minutes away.
Your turn
Say your answer out loud before you reveal it.
Model answer
Sorry, it’s noisy here. One moment while I move somewhere quieter.
Try a variation
- You are on public transit.
- The caller has loud workplace noise on their side.
Call Challenge
Pause the call, improve the listening conditions, and resume with a confirmation.
Now try the call with less help.